FAQ
General Questions
EXTRODERM
PURDERM
PROBALANCE
SENSACEA
REGENERATIONᴱ
SPECIAL CARE
HYPERSENSITIVE
SUN CARE
General Questions
DADO SENS offers skin care products for dry, oily and blemished skin. For sensitive and for skin prone to allergies and mature skin. Naturally, the products are also suitable for people with normal skin who are looking for natural care products with a very high level of skin-compatibility. DADO SENS also offers Special care, for selective care.
DADO SENS care products can be used to accompany a therapy for the following skin disorders*:
✔ Atopic eczema
✔ Psoriasis
✔ Acne
✔ Allergies
✔ Rosacea
✔ Perioral dermatitis
* DADO SENS dermacosmetic care products are non-medicinal and cannot therefore be used to cure skin disorders. For this reason, they cannot replace a doctor’s prescription, nor should they be used in place of consulting a doctor.
In Germany, DADO SENS DERMACOSMETICS products are available from “Reformhaus” health stores, selected specialist stores and our Online Shop. In other countries, they are offered in selected stores.
The entire DADO SENS brand product line is 100 % vegetarian. Currently, 48 of these products are vegan.
No. They are all based solely on superior natural ingredients with excellent protection and care properties. We strictly reject the use of animal extracts in our products!
All of our products are fully declared according to the international INCI (International Nomenclature of Cosmetic Ingredients) standard. We would also be very pleased to answer any specific questions you may have about selected ingredients, on the basis of your allergy card, if you have one.
Yes. We’ve set up the following service for you: if you open the declaration list on the product pages, you will find an easy-to-understand explanation of the substance in plain English, as well as a description of its properties and uses next to the ingredient.
No. Only superior-quality plant oils that can be ideally combined with the natural oil in the skin, and which offer excellent skin-compatibility, are used in our products. DADO SENS products are based on nature. We use natural ingredients wherever possible. However, to assist efficacy, which is the top priority for people with skin problems, and to help protect the environment, in certain cases we also give preference to nature-identical substances reproduced in the laboratory.
Dermacosmetics are oriented to the special needs of challenging skin conditions such as acne, atopic eczema or rosacea and can be used to support the prevention and treatment of skin diseases. With respect to their composition, efficacy and compatibility, dermacosmetics should meet specific requirements, some of which go above and beyond the legal regulations.
To us at DADO SENS, Clean Beauty means that we do without unnecessary additives in our formulations. Sensitive skin in particular can react with irritation to a large number of ingredients; in particular, potentially harmful substances.
According to the official definition, the DADO SENS products are not certified natural cosmetics. DADO SENS products are dermacosmetics and structured on a natural basis. In other words, we do without unnecessary additives in our formulations and use natural ingredients whenever possible.
The products from DADO SENS do not contain microplastics – neither in solid nor liquid form. Therefore, the “Look for the zero – zero plastic inside” initiative lists them as microplastics-free.
We carry out compatibility and efficacy studies for all our products, in collaboration with recognized dermatological institutes and clinics. We do not, of course, either perform or commission tests on animals.
Since all cosmetic products must be safe and microbiologically stable, most products require various measures to preserve them and/or extend their shelf life. The alcohol that some of our products contain is 100% potable alcohol, and in the concentration in the products is highly compatible even with the most sensitive of skin. Unlike the alcohol normally used in cosmetic products, it does not contain any denaturants. Alcohol is used in care products in order to make specific ingredients in the product soluble or to keep the formulation stable. It may be one of the first ingredients on the list, but the total concentration in our products is very low – or its effect on the skin is affected by the rest of the ingredients (for example, by high-quality natural oils). Irritation or drying out, like when pure alcohol is used, is excluded. Depending on the formulation, natural or nature-identical preservatives such as benzoic acid, benzyl alcohol, phenoxyethanol, potassium sorbate, salicylic acid, sliver chloride or sorbic acid must be added.
All our care products are developed for different skin types or also harmonized with the various pH zones of the skin. In general, pH values are subject to natural fluctuations, which is why they are always approximate values. We typically do not promote our products’ pH value. Instead, we think it is important for the care product to contribute to keeping the relevant skin type healthy.
To reduce intolerances, we do without fragrances to the greatest possible extent. Only DADO SENS products in the PURDERM series and the deodorants contain a mixture of natural and synthetic fragrances.
All our products are formulated to be used without reservations during pregnancy and by nursing mothers.
Yes, our products are ultra-compatible and therefore, optimally suitable for infants and toddlers. Above all, the products in the EXTRODERM series are suitable for sensitive baby skin.
No, the entire DADO SENS brand product line is free from silicones and PEGs.
Of course. All DADO SENS products are special, dermacosmetic products, produced solely on the basis of nature and very suitable as skin care products to accompany therapy for certain skin problems. They are ideal for long-term use, which also intensifies their effect.
In accordance with cosmetics regulations, the shelf life of all our products is at least 30 months. In addition to this, the jar symbol on the packaging shows you how long the products can be used after being opened. 6M means, for example, “use within 6 months of opening”. Since most of our products do not contain preservatives, it’s important to ensure that they are not exposed to the sun for long periods of time.
In case of intolerance, you can of course return the product in question. Contact the store where you purchased the product directly. If you ordered it from our online shop, please send an email to shop@dadosens.com.
Yes, as long as the products are appropriate for the requirements of the respective skin type.
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EXTRODERM
EXTRODERM is suitable for the care of all types of dry skin. It can also be used as accompanying care for atopic dermatitis, psoriasis, diabetes or the skin of elderly people.
Yes. EXTRODERM products are exceptionally kind to the skin and are also ideal for babies and small children. For babies, we recommend EXTRODERM Intensive Cream in particular, since experience shows that this is the most suitable cream for their skin.
Urea is a natural moisturizing factor contained in the skin, and prevents moisture loss. People with extremely dry skin often lack this moisturizing factor, or it is only present in small amounts. Nature-identical urea is reproduced in the laboratory to guarantee pure and consistent quality.
EXTRODERM is suitable for the care of all dry and sensitive skin conditions and as basic care for atopic eczema, psoriasis, diabetes or old skin.
You can use the EXTRODERM Care Treatment every day. To use, selectively apply several drops to the affected areas and massage in. For larger areas of skin, we recommend filling a pipette and squeezing the contents into the palm of your hand, then gently distributing it.
We recommend using an eye care product since the eye contour area is particularly sensitive. EXTRODERM Eye Cream nourishes and soothes the sensitive skin in the eye contour area and strengthens its natural resistance.
With psoriasis, it’s important to take care of both skin symptoms: the dryness with flaking, and the red, inflamed areas of skin.
Combined care is ideal: EXTRODERM for care of the entire body – EXTRODERM Shampoo especially for the scalp; for reddened areas, we first recommend SOS CARE Acute Cream until the skin has calmed down a little.
You can gently remove our natural make-up products with the EXTRODERM Cleansing Cream. Remember to rinse with plenty of lukewarm water. Waterproof make-up products cannot be removed with our cleansing products.
We recommend EXTRODERM Shower Cream, a very gentle creamy oil that already protects the skin from drying out while you’re showering, as well as counteracting itching. After your shower, use EXTRODERM Skin Balm. This supplies the skin with moisture, supports its natural ability to bind moisture, and increases its powers of resistance.
Use EXTRODERM Intensive Cream in addition to take care of the dry skin in these particularly sensitive areas.
In this case, it’s better to care for the skin with SOS CARE Acute Cream or SOS CARE Acute Spray first. The EXTRODERM products are too rich for weeping skin. Do not apply EXTRODERM Intensive Cream to the severely irritated areas until weeping has ceased and the skin has become dry “only”.
PURDERM
PURDERM products are based on fruit acids which soften rough skin and have antibacterial properties. Additional active ingredients have anti-inflammatory, skin-soothing effects and are able to support the skin’s healing process.
The products in the PURDERM series can be used by people of any age with oily or acne-prone skin. This skin condition typically occurs at the onset of puberty. However, the products are also ideal for people who went through puberty long ago and suffer from “adult acne.” In this case, we recommend using PURDERM Normalizing Cream, which is for dry skin with acne.
The products are also perfect for people who left adolescence behind them a long time ago! In “late acne” the skin is usually not (or no longer) oily, but dry. PURDERM Normalizing Cream in particular contains moisturizing ingredients required by late acne.
PURDERM products are ideal as accompanying care for an acne therapy. However, you should discuss their use with the doctor treating you.
The PURDERM products offer special care for skin with pimples and blackheads, and support care of acne. With their anti-inflammatory, skin-soothing properties, the products are also ideal for the back and the chest. A special tip: for bouts of pimples that occur intermittently, apply oil-free Intensive Gel and use 2-3 times a week the Cleansing Mask. The gel mask removes rough skin cells and promotes the flow of sebum.
Despite your flaky skin, you can use the PURDERM range. It’s suitable for people of all ages and contains moisturizing ingredients that protect the skin against dryness.
Our tip: in addition to applying Normalizing Cream, start off by using the Cleansing Mask every 2 days as well. The gel mask, with fruit acids at its base, gently removes rough skin cells, opens blocked pores and thus promotes the flow of sebum.
For basically oily skin, we recommend using PURDERM Intensive Gel. The Normalizing Cream can selectively be applied to dry areas.
Use the products in the PURDERM range. Active substances, such as alpha-bisabolol and allantoin, have anti-inflammatory, skin-soothing properties and promote the skin’s healing process. Because the products are gentle in their efficacy and contain moisturizing ingredients, they are suitable for long-term use and especially for blemished skin after adolescence.
Care for your skin with our PURDERM products. A special tip: for bouts of pimples that occur intermittently, apply oil-free Intensive Gel and use Cleansing Mask 2 to 3 times a week. This is a gel mask that removes rough skin cells and promotes the flow of sebum.
You can gently remove our natural make-up products with the Creamy Cleanser. Remember to rinse with plenty of lukewarm water. Waterproof make-up products cannot be removed with our cleansing products.
Intensive Gel is very good for oily skin with acne. Normalizing Cream is better for dry skin with acne. Applying the two products on top of each other may be too much. However, there is no reason not to do so.
The efficacy and compatibility of the PURDERM products have been verified in a dermatological study: within a treatment period of 4 weeks, the inflamed skin lesions in the areas treated with PURDERM were reduced by almost 80 %. In the same period of time, a distinct decrease in skin blemishes was ascertained. As a rule, the skin needs 3 to 4 weeks to adapt, or until an improvement can be seen. In rare cases, the condition of the skin may worsen initially (which shows that the care is working). However, this is temporary and normally lasts a maximum of 2 to 3 weeks.
PROBALANCE
For very sensitive skin, we recommend our PROBALANCE products. These have been specifically developed for people whose skin is prone to redness and hypersensitivity, and so they are free of fragrances, colorings and parabens. The cleanser and the light care cream can very quickly soothe irritated skin.
Yes. SOS CARE Acute Cream is particularly suitable for this type of dermatitis. Please note that in the case of perioral dermatitis, changing products frequently and using cream that is too oily or moist can worsen the condition.
No. All the ingredients in this range have been specifically selected according to their potential for causing allergies, i.e. only substances and extracts that are particularly compatible with the skin have been used. Our dermatological studies also confirm this, as do the positive reactions we have had from satisfied customers. However, to be on the safe side, you could also send us your allergy card or inform us of the allergies you suffer from, so that we can check the ingredients again for you individually.
PROBALANCE Face Cream is based on thermal water, rich in minerals, from Bad Wildbad in Germany. This thermal water can increase the skin’s ability to bind water, protect the skin against drying out, and support important cell functions in the skin. PROBALANCE contains a wealth of skin-soothing substances, such as licorice root extract, aloe vera and allantoin. In addition, ceramides and blackcurrant seed oil, which is rich in alpha-linolenic acid, improve the skin barrier and strengthen the skin’s overall resistance. Dermatological studies show a distinct reduction in redness and sensitivity in just a short time.
Yes, we recommend our PROBALANCE products for sensitive skin. They were specially developed for people prone to skin redness and hypersensitivity: for example, for perioral dermatitis.
SENSACEA
The products in the SENSACEA series were developed for the needs of people with couperose and rosacea. The products in the PROBALANCE series have been around longer and are also suitable for sensitive skin prone to allergic reactions, as well as perioral dermatitis.
Red algae and celandine extracts fortify the skin and reduce mild to medium redness. Panthenol, allantoin, licorice root and aloe vera soothe irritated skin. They perceptibly reduce mild to medium redness.
The efficacy of the SENSACEA series care series has been dermatologically tested and clinically confirmed. The study findings document an improvement in the rosacea score within an 8-week period of use. In the same period of time, the test subjects were also able to confirm a significant improvement in skin brightness.
REGENERATIONᴱ
REGENERATIONᴱ has been developed for mature, sensitive skin, and above all for allergy sufferers in search of anti-aging care. However, the range is also ideal for people consciously looking for products without fragrances, colorings and preservatives. Like all the DADO SENS ranges, REGENERATIONᴱ is based on nature and is free of silicones, as well as petroleum products such as paraffins.
For this range we have chosen a complex of ingredients that protects and regenerates sensitive skin. The ectoin anti-aging complex contains, in addition to ectoin, biotin and zinc. The complex guards against free radicals, strengthens the skin’s immune system, and increases the vitality of the skin.
Ectoin, a natural ingredient, supplies moisture to the skin, reducing wrinkles and helping the skin to become smoother and firmer. Ectoin supports natural cell protection and inhibits inflammations. Additional hyaluronic acid, which the Facial Gel and Moisturizing Serum contain, moisturizes. It smooths the skin and increases its elasticity.
Yes, because during the night the skin switches to regeneration and so needs different active substances to those during the day. One of the key ingredients to promote skin regeneration is vitamin A (retinyl palmitate), contained in REGENERATIONᴱ Night Cream.
The Facial Gel is applied after cleansing in the morning and evening, and before your day or night cream. Apply only a few drops of the Moisturizing Serum once a day instead of the Facial Gel or as needed. The Moisturizing Serum can also be used as a moisturizing treatment.
The Cream Exfoliant was developed for sensitive skin in need of regeneration and is also suitable for people with allergies. Like other products in the REGENERATIONᴱ care series, the Cream Exfoliant can also be used as a complement to therapeutic care for atopic eczema and psoriasis.
No, it doesn’t. The entire DADO SENS brand product line is free from microplastic.
SPECIAL CARE
Liver spots and hyperpigmentation occur more frequently on darker skin types. They are the result of increased melanin production for healing inflammations or skin trauma. Skin trauma can be the result of sun damage, UV radiation, hormonal changes, the consequences of acne, and even wearing a mask can lead to long-term damage for darker skin types.
In our ANTI-HYPERPIGMENTATION SERUM, we use a natural, highly active ingredient called BRIGHT Oléoactif®. It contains extracts from the marsh mallow and licorice root. Marsh mallow is a member of the Malvaceae family. Alongside the root, the leaves and seeds were used for healing in Antiquity. Licorice is a plant in the bean family Fabaceae. Licorice, the candy, contains licorice flavor extracted from the licorice root. In Chinese teachings about juice, licorice root is categorized as a general, harmonizing herbal medicine (sweet taste and balancing effect on the body temperature). These properties are used to counteract skin trauma and inhibit melanin production.
In the pigmentation process, UV radiation, for example, stimulates the skin cells to trigger its melanocytes* to produce melanin. The melanin pigment in the melanocytes* colors the skin cells. This is where BRIGHT Oleoactif® comes in – right in the skin cells. The transmitter that is responsible for coloring the skin is inhibited.
*The melanocytes are located between the basal cells of the skin in the bottom layer of the epidermis. This cell type forms melanin, a skin pigment, which is responsible for the skin’s individual color.
No, the ANTI-HYPERPIGMENTATION SERUM contains neither brightening agents nor optical interference pigments. The complexion is improved by inhibiting melanin synthesis with natural extracts.
ANTI-HYPERPIGMENTATION SERUM was designed for the sensitive skin of the face and eye contour area. The serum can also be used on the neck and décolleté, as well as the back of the hand. To fortify the skin's natural barrier, for best results use a supplementary day or night care product as well.
Clinical studies have documented that after 28 days of use, faces have a visibly more even complexion. After 56 days of use, the results greatly improve again. It is particularly important to fortify the skin's natural barrier with moisture and care. The ANTI-HYPERPIGMENTATION SERUM also contains MultiMoist CLTTM for an extra portion of moisture and jojoba oil for additional care. Our recommendation: After cleansing in the morning and evening, apply ANTI-HYPERPIGMENTATION SERUM to your face. If necessary, use day cream and night cream. For improved results, also apply DADO SENS SUN CARE during the day.
ANTI-HYPERPIGMENTATION SERUM is suitable for all skin types.
Yes, because ECTOIN ANTI-AGING-FLUID has been specifically developed for people with very sensitive skin and skin prone to allergies. It’s completely free of fragrances, colorings and preservatives, so is also tolerated by people who are allergic to fragrances. And all its other ingredients have been selected with a view to particularly good skin-compatibility, as well. Extensive dermatological studies with allergy sufferers verify this. However, as someone who suffers from allergies, you should nevertheless be careful whenever you use new products since there are no 100 % guarantees. This is why we recommend that you test a product in the crook of your arm first, and then wait for 24 hours to see whether your skin reacts to it.
It is sensitive and dry skin in particular that runs the risk of aging prematurely. This is because the skin lacks moisture and therefore many of its normal bioactivities are no longer able to function optimally. This reduces the skin’s vitality and its resistance to negative environmental influences and frequently results in premature wrinkle formation. So it does, in fact, make sense to start with anti-aging care at the age of 28. We recommend the light ECTOIN ANTI-AGING-FLUID.
Yes, there are. Ectoin is the key ingredient. For millions of years, ectoin has been ensuring that microorganisms can survive even under the most extreme environmental stress, such as in the desert, in salt lakes or in perpetual ice. This is because ectoin boosts the vitality of the cell functions. This ingredient has now been discovered for cosmetics. In addition to ectoin, ingredients such as ceramides and isoflavones from red clover help to strengthen and firm the skin, while moisture is lastingly bound. The result is a distinct reduction in wrinkle depth and a fresh, radiant complexion.
Depending on the condition of the skin, ECTOIN ANTI-AGING FLUID can be used either as supplementary care or as day care. If your skin tends to be dry, Ectoin is an ideal complement to REGENERATIONᴱ or EXTRODERM. It also combines well with PROBALANCE because it’s suitable for people who suffer from allergies. For skin that tends to be oily, ECTOIN ANTI-AGING FLUID can be used as a day-care product on its own.
Tea tree oil is a valuable essential oil derived from the melaleuca alternifolia tree in Australia. It has a mildly disinfecting and anti-inflammatory effect and can therefore be used for skin blemishes. The experiences of consumers over many years have shown that TEATREE OINTMENT can also be recommended for light abrasions, sunburn and insect bites. Despite the high degree of purity of our tea tree oil, allergy sufferers should test the product in the crook of their arm first, and then wait for 24 hours to see if their skin reacts.
SOS CARE ACUTE CREAM is particularly suitable for local or large areas of irritation and redness. It can also be used as an eye or lip mask or as a mask for the entire face and décolleté. Gently apply Acute Cream to the affected skin several times a day as required.
SOS CARE ACUTE CREAM can be used for irritated, itchy, reddened skin and as a complement to therapeutic care for perioral dermatitis, atopic eczema, and allergies. For sensitive men’s skin, it can also be used as a soothing aftershave product.
SOS CARE ACUTE SPRAY can be used as soothing care for minor sunburn or acute irritation after shaving and acute atopic eczema. SOS CARE ACUTE CREAM provides even more moisture, thanks to its slightly creamy consistency.
No, of course not. Our DEO BALM and DEO SPRAY gently protect sensitive skin with a mild formulation without aluminum against unpleasant odor. Organic aloe vera has a soothing, anti-inflammatory and moisturizing effect. The DEO BALM is so gently that it can be applied immediately after shaving.
Our BODYREPAIR INTENSIVE BODY OIL is ideal for dry, stressed skin and stretch marks. This is why it is recommended for skincare during pregnancy. It moisturizes intensively, tones the skin and softens stretch marks
The extract from the leaves of the Tasmanian pepperberry increases the skin’s elasticity and supports collagen synthesis. It has a regenerating and anti-inflammatory effect and improves the skin’s condition. The natural extract tones the skin and softens stretch marks.
BODYREPAIR INTENSIVE BODY OIL provides richer care than a body lotion. It can be effectively massaged in after showering or a bath. A body lotion has a moisturizing, slightly creamy texture.
Apply HANDREPAIR INTENSIVE HAND CREAM in a thick layer, put on cotton gloves, and leave for at least half an hour or, preferably, overnight.
We can recommend FOOTCARE ANTI-CALLUS BALM. It’s a 2-in-1 product: foot care and anti-callus balm in one. Calluses are reduced gently, while the skin on the feet is cared for.
FOOTCARE ANTI-CALLUS BALM contains sage oil (salvia officinalis oil) which has anti-inflammatory and antiperspirant properties. We’ve also incorporated tea tree oil (melaleuca alternifolia oil) for an antibacterial effect. In addition, panthenol promotes regeneration of the skin.
HYPERSENSITIVE
If you are not sure which color is the right one, you can request free samples from our customer service. We would be happy to advise you: Service telephone: +49 (0)7051 6000-871 or +49 (0)7051 6000-873. Monday - Thursday: 9:00 am - 4:00 pm Friday: 9:00 am - 1:00 pm.
For ultra sensitive skin, we recommend our HYPERSENSITIVE MAKE-UP. The high coverage-foundation conceals redness and blemishes and creates an even complexion without irritating sensitive skin. This is why HYPERSENSITIVE MAKE-UP can also be used on skin with atopic eczema, acne or rosacea.
Yes, it is. The DADO SENS Mascara is particularly compatible, since we do without any ingredients that could irritate the eyes. That is why our Mascara is ideal for the ultra-sensitive eye contour area and suitable for contact lens users.
To optimally prepare your skin for using the CONCEALER, gently clean your face and then use a day cream and eye cream.
To apply the CONCEALER, you can either use the applicator that comes with the product or clean fingers. Apply and tap into your skin with your fingers.
Apply the CONCEALER before using make-up and powder. If you require more concealing, apply the CONCEALER again after using make-up. Apply powder as the final touch to help the CONCEALER and make-up to last longer.
The yellow CONCEALER color hides dark under-eye circles perfectly. The green one neutralizes redness because it is red’s complementary color. The beige color gently evens out irregularities.
The CONCEALER's nourishing formula can also be used in as a complement to therapeutic care for neurodermatitis, acne and rosacea.
SUN CARE
Our SUN CARE products have been developed to minimize the risk of allergy. In the vast majority of cases, they are very well tolerated. However, allergy sufferers should always carry out a small, preliminary test before using new products: apply the product to the crook of your arm or a small area of skin near to your ear, and then wait for 24 hours to see if your skin reacts. People with sun allergies should expose the tested area to the sun to ensure that their skin tolerates the product in sunlight, as well.
We select the composition of our SUN CARE products to ensure that they are adapted to the needs of skin that is sensitive to the sun. Here is some information for your orientation:
Cream:
Sun cream is suitable for dry skin types that are sensitive to the sun and can be used for atopic eczema and psoriasis.
Spray:
Our SUN Spray is suitable for all skin types.
Fluid:
Our SUN CARE Fluids are suitable for oily or acne-prone, sensitive skin. Sun fluids are also optimal for people with a sun allergy, photodermatitis or rosacea. The non-greasy formulation is absorbed quickly. Since the consistency of a fluid is less viscous than that of a cream, fluids are also perfect for people who prefer not to apply cream to their skin.
Our water-resistant SUN CREAM is suitable for children with allergy-prone skin that is sensitive to the sun. The formulation is enriched with precious oils and moisture in order to ensure the best protection possible for little ones.
In this blog post (only available in German) we explain in detail how to find out which SPF you need.
Our SUN CARE products are labeled water-resistant, since they provide sufficient protection in the water. However, after swimming they must always be re-applied since the UV protection is weakened.
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